7/25/2023 0 Comments Insomnia cookies ann arbor“It was great for us, we were very happy being (in Ann Arbor) and we look forward to being back,” he said.īerkowitz added that the business was extremely profitable on State Street and leaving Ann Arbor “was a very unfortunate split.” He said he estimates the company may even return as early as August or September. While it’s still uncertain if the Insomnia Cookies truck will be able to sell cookies in the city again, Berkowitz said the company is eager to rejoin the Ann Arbor community if the opportunity arises. “The city is looking to protect the people (and) control the streets,” Larcom said. However, she confirmed that for safety reasons, the city’s traffic code generally does not allow food sales from vehicles. Kristen Larcom, an assistant attorney with the city of Ann Arbor, said she didn’t know the specifics of Insomnia Cookies’ withdrawal from Ann Arbor. The policy made it impractical for the business to continue in Ann Arbor, and it was an inconvenience for customers, Berkowitz said.Īccording to the city ordinance, a vehicle is prohibited from selling foods “on a street or other public property … for longer than 5 minutes within a 2-hour period unless issued a street use permit for that location.” Despite the loss, Berkowitz said he hopes the truck will return soon, adding he has struggled to find retail space in Ann Arbor for a stand-alone shop, but is “actively pursuing” an available location.īerkowitz said a change in Ann Arbor’s Solicitors and Peddlers ordinance forbade the Insomnia Cookies truck from parking in its usual location - on State Street near East Williams Street - for more than a specified amount of time. 2011 and has ceased delivery services, according to Seth Berkowitz, Insomnia Cookies’ CEO and founder. continues to sell a limited variety of Insomnia Cookies during their normal hours of operation, the company has not used its truck in Ann Arbor since Jan. Is it worth losing a customer (and possibly more) for $7.50? Wow! I will be sure to let everyone know about your unreliable delivery service and your rude and dishonest customer service.While Stucchi’s on South University Ave. These deliveries were not time sensitive so I have no idea whether or not they were delivered on time. Why was I shorted $7.50? I had previously ordered cookies to be delivered to my sons at college in different cities. I was charged $30.69 on and was refunded $23.19 on. I finally got a refund on and it was not for the full amount. I called 8 days later and was told I would get a refund. I called that night to cancel the order I was rudely told the order was cancelled and I would receive a refund in 3-5 days. Apparently the store got a big order and decided mine was not important. We waited 2 hours for the delivery that never came. I am beyond disappointed with your company. I have gone round and round over this order. Restaurants with Outdoor Seating in Ann Arbor.
0 Comments
Leave a Reply. |